Policy Servicing Guide - Prudential Malaysia
SUBMITTING A SERVICE REQUEST
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1. Obtain the required form from your agent or visit our nearest branch.
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| 2. Make sure all the fields are completed and your signature is executed in the same manner as in the Proposal Form or Latest Signature Declaration Form. |
| 3. Attach relevant supporting documents (if any), e.g. the latest medical report and proof of identity. You can contact your agent on the relevant supporting documents needed for your application. |
| 4. Submit the completed form and supporting documents to us via your agent or at our nearest branch. You may also submit the documents directly to our Head Office. |
| 5. Submit all necessary payments. You may pay by Cash/Cheque/Credit Card at our nearest branch |
| POLICY SERVICING STATUS |
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You may check your application status via the following options:
a) Via your agent
b) Contact Customer Service at (603) 2116 0228
c) Email: customer.mys@prudential.com.my
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Note: The above information serves as a guide. If you have any enquiries or require clarification on the above, kindly contact your agent, Customer Service at
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