Current Vacancies

Departmental listing:
1. Actuarial & Finance
  1. Assistant Manager, Strategic Planning
    - Work with management team to develop company's strategic and operational plans, assist with development of financial budget and assist in any ad-hoc projects as assigned.
    Requirements
    - Possess a degree in Finance, Accounting, Actuarial Science, Statistic or a related discipline with a minimum of three years relevant working experience. Those with exposure in insurance reporting will be an added advantage.
    - Well versed in Microsoft applications especially in Excel and Powerpoint.
    - Exposure to SQL, VBA or SAS will be an added advantage.
  2. Executive, Corporate Finance
    - Conduct feasibility studies over spending, review agreements, assess the impact of accounting standards and tax legislations, support operating divisions on business initiatives, and assist in any ad-hoc projects as assigned.
    Requirements
    - Possess a degree in Accounting / Finance or a related discipline with at least one year of working experience, preferably in the financial services industry.
  3. Executive, Procurement
    - Handle full spectrum of procurement functions including, but not limited to sourcing and negotiating with vendors, preparing tender documents, driving cost reduction initiative, and assisting in any ad-hoc projects as assigned.
    Requirements
    - Possess a degree in a related discipline with at least two years experience in procurement function.
  4. Senior Actuarial Professional / Actuarial Professional
    - Responsible for statutory and regional reporting, asset liability modelling for strategic asset allocation, experience studies and Solvency II capital evaluation.
    Requirements
    - Possess a degree in Actuarial with a minimum of three years of actuarial work experience for Senior Actuarial Professional position. Fresh graduates or candidates with fewer years of actuarial work experience will be considered for Actuarial Professional position. Good progress in Actuarial examinations is expected.
    - Proficient in programming tools (e.g. Visual Basic) with practical knowledge in Prophet (preferred) or other projection software would be preferred but training will be provided otherwise.
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2. Agency Distribution
  1. Executive, Agency Admin
    (Damansara Intan)
    - Support the agency development team in administrative functions to achieve the overall targets set by the Company.
    Requirements:
    - Degree in any discipline with minimum 2 years experience in administrative work.
  2. Executive, Agency Support (Compensation)
    - Administer the activities related to statistical agency remuneration, namely agency structure, overriding table, financing scheme and transfer of policy.
    Requirements:
    - Degree in any discipline with minimum 1 year working experience in administration.
  3. Executive, Agency Support (Contest)
    - Write communication (info bulletin, email, SMS, letter, flyer content) and propose and execute promotional activities for ongoing contests/projects to the agency force.
    Requirements:
    - Degree in any discipline with a minimum of two years working experience in the insurance industry.
  4. Executive, Agency Support (Contracting)
    - Administer the maintenance of contract processes and enforce requirements set for maintenance of agency contracts.
    - Update agency movements such as promotions, demotions and generating manpower reporting.
    Requirements:
    - Degree in any discipline with a minimum of 2 years experience in administrative work.
  5. Executive, Agency Support (System & Automation)
    - Execute projects involving systems in the department.
    Requirements:
    - Degree in Computer Science, Information Technology or Business Studies with a minimum of 2 years of relevant working experience.
    - Knowledge in MS Access, PHP, MY SQL and other web-based tools would be an added advantage.
  6. Executive, Business Development
    (Damansara Intan, Raub, Seremban and Sibu)
    - Implement strategic action plans for the regional agency team and monitor/assist the team to achieve overall targets set by the Company.
    Requirements:
    - Degree in any discipline with a minimum of two years working experience in marketing or sales.
  7. Manager, Regional Development
    (Damansara Intan)
    - Lead and manage the regional agency force to achieve the overall productivity, profitability and quality targeted by the Company.
    Requirements:
    - Degree in any discipline with a minimum of 8 years working experience in a financial institution.
  8. Trainer
    (Jaya 33)
    - Deliver training modules professionally to support the business channels.
    Requirements:
    - Degree in any discipline with minimum 2 years experience in training preferably in the insurance or financial services industry.
    - Exposure to Takaful, unit trusts and general insurance would be an added advantage.
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3. Customer Service
  1. Administrative Assistant, Customer Service
    (Various locations)
    - Responsible for branch administrative activities, relief cashiers and handle mail deliveries.
    Requirements
    - Minimum STPM holder with at least one year of administrative and / or operations experience, preferably in the financial services industry.
    - Well versed in Microsoft applications.
  2. Assistant Manager, Customer Service
    (Various locations)
    - Responsible for the overall branch operations and accountable for the performance of the branch and development of the staff.
    Requirements
    - Possess a degree in a related discipline with a minimum of four years working experience, preferably in the financial services industry.
  3. Executive, Customer Service
    (Various locations)
    - Responsible for day-to-day branch operations, ensuring walk-in customers are well received and continuously deliver exceptional customer service.
    Requirements
    - Possess a degree in a related discipline with at least one year of working experience, preferably in the financial services industry.
  4. Executive, Call Centre
    - Handle incoming telephone enquiries, issues or complaints from customers relating to Prudential products or services and make ad-hoc outgoing calls to customers as required to resolve or follow-up any outstanding query.
    Requirements
    - Possess a degree in a related discipline with at least one year of working experience, preferably in the financial services industry.
    - Able to satisfy a minimum typing speed of 20 words per minute.
    - Good command of spoken and written English. Ability to speak Mandarin and / or other dialects will be advantageous.
  5. Executive, Conservation Unit
    - Follow-up on cases involving replacement and conservation of policies as well as prepare reports and collate statistical information.
    Requirements
    - Possess a degree in a related discipline with at least one year of working experience, preferably in the financial services industry.
    - Good command of spoken and written English. Ability to speak Mandarin and / or other dialects will be advantageous.
  6. Executive, Correspondence
    - Handle correspondences received and provide customers with the correct, proper and updated information on the organization’s products and procedures.
    Requirements
    - Possess a degree in a related discipline with at least one year of working experience, preferably in the financial services industry.
    - Good writing skills in English.
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4. General Insurance & Partnerships Distribution
  1. Assistant Manager, Sales & Marketing (MRTA)
    - Promote cooperation partnership with counterparts in bank channels on group MRTA sales.
    - Responsible for new business development, conduct branch visits and provide training to staff and new recruits.
    - Prepare sales related reports and handle sales staff and/or customers' appeals and complaints.
    Requirements:
    - Degree/Diploma/Certificate in any discipline with a minimum of two years sales experience in the financial services industry.
    - Knowledge of insurance, banking and other financial products.
  2. Assistant Manager / Executive, Portfolio Management (Direct Marketing / Telemarketing)
    - Collate, prepare and analyse reports and statistics.
    - Monitor sales contests/campaign results and provide periodic progress reports required by the management.
    - Calculate commission, production bonus and persistency payout of the sales team.
    Requirements:
    - Degree in Statistics/Mathematics with a minimum of three years relevant working experience, preferably in a financial services industry or statistic analysis.
  3. Assistant Manager / Executive, Claims (General Insurance)
    - Assess and process motor and non-motor claims.
    - Prepare monthly management reports and claim statistical analysis.
    Requirements:
    - Degree in a related discipline with a minimum of 2 years of relevant working experience in non-motor/motor claims.
  4. Assistant Manager, Sales and Marketing (Bancassurance)
    (Johor, Kuala Lumpur, Melaka, Penang, Perak, Sarawak, Selangor)
    - Promote the partnership with counterparts through bank channels on group bancassurance sales.
    - Responsible for new business development, conduct branch visits and provide training to staff and new recruits.
    - Prepare sales related reports and handle sales staff and/or customers' appeals and complaints.
    Requirements:
    - Degree in a related discipline with a minimum of three years of sales experience, preferably in the financial services industry.
  5. Assistant Manager, Underwriting (General Insurance)
    - Assess and underwrite Fire, PA and Motor products in accordance with the Company's underwriting guidelines, authority limits and business objectives.
    - Initiate Reinsurance placement to ensure it is completed within agreed turnaround time and pre defined parameters.
    - Underwrite new products, conduct adequate market research and generate and prepare statistical reports in meeting statutory and Company's reporting requirements whilst providing sound analysis and recommendations to the management.
    Requirements:
    - Degree in Business Administration/Economics with a minimum of three years relevant working experience in General Insurance, preferably with specific unedrwriting experience in property, marine or bond with general experience in motor, engineering and general liability.
  6. Deputy Manager, Campaign Management (Direct Marketing / Telemarketing)
    - Manage campaign leaders and sales activities to drive and attain high levels of sales performance and quality based on partner, company and regulatory requirements.
    Requirements:
    - Degree in any discipline with a minimum of five years related working experience.
    - Sales driven and able to manage partners' expectations.
  7. Executive, Affinity Business
    - Account management and develop new business and acquisition of affinity partners, identify and secure targeted business partners or sponsors for direct or affinity marketing campaigns.
    - Drive continuous campaign improvements by developing a customer-centric approach to understand the profiles and recommend product mix to enhance revenue.
    Requirements:
    - Degree in a related discipline with a minimum of two years of experience in Direct Marketing / Telemarketing / Campaign Management / Portfolio Analysis / Corporate Business Development.
  8. Executive, Channel Support
    - Maximise production on sales generated and assist in the implementation of effective control systems to ensure that cases submitted are turned into production within the agreed turnaround time.
    - Pender management, stock management, reporting and executing identified cross-sell/up-sell projects.
    Requirements:
    - Degree in a related discipline / LOMA / ICSA with a minimum of two years of working experience in life insurance industry.
  9. Executive, Quality Assurance - Telemarketing (Contract)
    - Review the quality of telemarketer's sales and non-sales calls and report any deviation of calls to the team leader.
    Requirements:
    - Minimum SPM holder with at least one year working experience in telemarketing or sales related industry.
  10. Financial Services Consultant
    (Johor, Kuala Lumpur, Malacca, Penang, Selangor)
    - Provide one stop comprehensive financial services to customers.
    - Deliver innovative financial solutions and quality customer service.
    - Establish and strengthen customer relationships.
    Requirements:
    - Degree/Diploma/Certificate in any discipline.
    - At least two years of sales experience in financial services.
    - Knowledge of insurance, banking, unit trust and other financial products and possession of an insurance certificate like PCE (A, B and C) and/or Ceili License are an added advantage.
  11. Senior Manager, Business Development (Bancassurance)
    - Manage relationship with all channels within the bank.
    - Plan and implement strategies for the respective bank channels to deliver mutually agreed business plan targets.
    - Conduct regular business reviews to ensure channel sales targets are achieved.
    - Plan effective operational support and sales incentives to motivate the sales teams to deliver the sales targets and objectives.
    Requirements:
    - Degree in any discipline. Insurance and investment qualifications will be an added advantage.
    - Minimum eight years of sales and marketing experience in the financial industry.
    - Good client management, interpersonal and communication skills.
    - Proficiency in managing business units with good track records of building business revenue.
  12. Senior Manager, Underwriting (General Insurance)
    - Portfolio management in General Insurance business to identify key profitable business, analyse top line, bottom line profitability and trending and propose sound corrective measurement.
    - Formulate underwriting guidelines for all General Insurance products and ensure sufficient reinsurance protection to support the sales and marketing business road map.
    - Drive and manage vendor management framework and track/evaluate the vendor's deliverables.
    Requirements:
    - Degree in any discipline or equivalent.
    - Minimum eight years related experience in the insurance industry.
    - Wide exposure and knowledge in General Insuranc underwriting and/or operations.
  13. Team Leader, Telemarketing
    - Track, monitor and motivate telemarketers' performance as well as manage recruitment, staff retention, product and telemarketing trainings.
    Requirements:
    - Degree in a related discpline with a minimum of 2 years working experience, preferably in a financial services industry.
  14. Telemarketer (Contract)
    - Promote the Company’s insurance products via telephone, achieve sales targets and manage call activity to meet the required standard and ensure accuracy of daily sales entry.
    Requirements:
    - At least an SPM qualification with 1 year experience in telemarketing or sales related industry.
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5. Human Resources
  1. Deputy Manager, Learning & Development
    - Identify and develop in-house training programs and source for consultants.
    - Develop, organise and conduct training/workshop/seminars for employees and monitor training activities.
    - Assist the team in organising activities, projects and perform other duties as assigned.
    Requirements:
    - Degree in any discipline preferably in Human Resource Development, Humanities or Social Science.
    - Minimum seven years of working experience in a related area with the ability to analyse, design, develop and deliver training programmes.
  2. Manager / Deputy Manager, Employee Engagement
    - Responsible for planning and implementing employee engagement initiatives across the organisation with the objective of driving a cultural shift in focus from employee satisfaction to employee engagement.
    Requirements:
    - Degree in any discipline with a minimum of six years of related and relevant experience.
    - Creative, energetic, positive and driven individual.
    - Good written and verbal communication skills.
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6. Information Technology
  1. Executive, Business Solutions
    - Participate, support and deliver new product launches and service requests for system enhancements.
    - Plan and execute the user acceptance test (UAT) and the operations readiness test (ORT).
    Requirements:
    - Degree in Business Studies, Information Technology or Computer Science with minimum 2 years relevant working experience.
    - Professional qualification in Life Insurance i.e. Malaysian Insurance Institute (MII), Chartered Institute of Insurance (CII), Life Office Management Association (LOMA), Australian Institure of Insurance (AII), International Claim Association (ICA) or others related to Life Insurance Industry would be an added advantage.
  2. IT Analyst / Software Developer
    (Cyberjaya)
    - Routine application development tasks or activities to achieve a specific set of technical objectives, and be involved in technical documentation of the application codes developed and generation of database requirements.
    Requirements:
    - Degree in Computer Science with minimum 2 years working experience, preferably in implementing and/or supporting life insurance applications.
    - Required skill(s): SQL, Relational databases, Informix 4GL, Visual Basic and/or Java.
  3. System Analyst
    (Cyberjaya)
    - Responsible for product launches, delivery customisation and roll-out of system enhancements.
    - Work closely with developers to ensure that the developed objects meet the design, functional and technical specifications.
    Requirements:
    - Degree in Computer Science with minimum 2 years relevant working experience, preferably in implementing and/or supporting Life Insurance applications.
    - Required skill(s): SQL, Relational databases, Informix 4GL language, Visual Basic and/or Java knowledge.
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7. Marketing & Product Development
  1. Deputy Manager / Assistant Manager, Product Development
    - Develop and deliver insurance related products and conduct regular structured product focus groups to meet up with the distribution channels.
    - Provide ongoing marketing and product support to consumers/distributors/staff.
    Requirements:
    - Degree/diploma holder with a minimum of three years working experience in the insurance industry, preferably in the areas of product development, product marketing, training or actuarial.
  2. Senior Manager, MIS and Analytics
    - Drive analytics roadmap and charter to align and support business strategies through the use of analytics rigor and methodologies and assist in the analytics infrastructure to facilitate marketing, underwriting and management team in driving business analytics and strategy.
    - Lead a team of analysts in interpreting and transforming systems variables in enhancing business analytics and provide expertise in the introduction of marketing programs by assisting in the development of test designs, analysis and benchmarking processes.
    Requirements
    - Possess a degree in Marketing or quantitative background with a minimum of eight years experience preferably in operations, MIS and systems management or banking / insurance marketing.
    - Candidates with practical application and deployment of analytical models such as propensity and segmentation models as well as exposure to business intelligence tools and SAS knowledge will have an added advantage.
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8. Operations
  1. Assistant Manager / Executive, Claims Investigation
    (Menara Yayasan Tun Razak)
    - Review and follow up on claims documents with clinics, doctors and hospitals within the set timeline.
    Requirements
    - Possess a degree in Biology, Biomedical Science, Biochemistry or professional life insurance qualifications with a minimum of three years relevant working experience.
    - Good command of spoken and written English.
    - Willing to travel.
  2. Assistant Manager / Executive, New Business Administration
    (Menara Yayasan Tun Razak)
    - Investigate and rectify cases with Commission Error and review product specification and Business Requirement (BR) for new product launches or initiatives.
    Requirements
    - Possess a degree in Computer Science / Information Technology, Science and Technology, Statistic or a related discipline with at least three years of working experience in system support, preferably in the financial services industry.
  3. Assistant Manager / Executive, Claims
    (Menara Yayasan Tun Razak)
    - Perform medical claims assessment according to set guidelines.
    Requirements
    - Possess a degree in Biology, Biomedical Science, Biochemistry or professional life insurance qualifications with a minimum of three years relevant working experience.
    - Fresh graduates are encouraged to apply as training will be provided.
  4. Assistant Manager / Executive, Underwriting
    (Menara Yayasan Tun Razak)
    - Responsible for assessing insurance proposals and make recommendations accordingly.
    Requirements
    - Possess a degree in Biology, Nursing and / or professional life insurance qualifications with a minimum of three years relevant working experience.
    - Fresh graduates are encouraged to apply as training will be provided.
  5. Executive, Underwriting (Technical Development)
    (Menara Yayasan Tun Razak)
    - Provide technical training for underwriting, claims and / or customer service staff to prepare them for their functional areas.
    Requirements
    - Possess a degree in Biological Science / Biomedical Science / Business Administration / Mathematics / Economics / Statistics and / or a professional life insurance qualification e.g. ACII, AMII, AAII, FLMI with at least one year of working experience in life insurance operations.
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9. Risk and Compliance
  1. Assistant Manager, Fraud Investigation
    - Conduct investigation on fraud cases reported through fraud reporting channels in an independent and objective manner.
    Requirements
    - Possess a degree in a related discipline with at least three years working experience in law enforcement or criminal investigation, preferably in the financial services industry.
  2. Deputy Manager, Risk Management
    - Ensure good risk governance and implement as well as coordinate risk management initiatives within the organization.
    Requirements
    - Possess a degree in Risk Management, Accounting, Finance or a related disciplines with a minimum of four years working experience in Operational Risk Management, Internal Control or Audit, preferably in the financial services industry.
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