Current Vacancies

  (Location: Kuala Lumpur)

• Manage and coordinate work of actuarial staff to ensure smooth delivery of actuarial services to the company.

• Degree in Actuarial with five years of actuarial work experience. Good progress in Actuarial examinations is expected
• A numerate and analytical mind and attention to detail.
• Proficiency with programming tools e.g. Visual Basic.
• Practical knowledge in Prophet (preferred) or other projection software would be preferred but training will be provided otherwise.

  (Location: Kuala Lumpur)

• Review and analyse management reporting pack for both internal management and regional reporting purposes.
• Review and monitor implementation of SII requirement and actions across functions to ensure issues are adequately communicated/remediated in developing SII into business as usual.
• Prepare commentaries pack on periodic basis to regional office.
• Liaise with auditors, SOX team and company secretary on audit-related matters.
• Ensure appropriate reconciliations are maintained for various reporting ledgers.
• Coordinate and review the annual financial budget for both internal management and regional reporting purposes.
• Maintain oversight over accuracy and integrity of sales figures in regional MIS.

• Degree in Finance or professional qualification (such as ACA, CPA, ACCA) with five years of relevant working experience, preferably from the financial services industry.
• Understanding of IFRS and IAS principles are required.

 (Location: Kuala Lumpur)

• Register, sort and check all invoices received to ensure that the spends are within approved guidelines.
• Create payment for general insurance payment voucher via GIS on a daily basis.
• Prepare monthly petty cash and reimbursementfor despatch.
• Maintain a good filing record for payment related documents.
• Reconcile general insurance inter-fund journal during month end closing.
• Make copies of fixed asset register and inter-company billing on a daily basis.

• Diploma in Accounting with one year of relevant working experience.
• Good knowledge of Microsoft Office Applications, particularly in Excel.
• Fresh graduates are encouraged to apply.

 (Location: Kuala Lumpur)

• Ensure that product pricing and implementation are delivered with accuracy and timeliness in accordance with internal and regulatory requirements and standards.
• Provide technical advice/specifications to other departments with regards to new and existing products.
• Assess reinsurance arrangements for new products to mitigate the company's risk exposure.
• Manage and coordinate work of actuarial staff, prioritising workload to ensure smooth delivery of actuarial services to the company. Enhance the actuarial capabilities and business skills of the actuarial staff through appropriate guidance and instructions.

• Qualified actuary with minimum seven years of actuarial work experience.
• Strong interpersonal, communication and influencing skills.
• Meticulous with the ability to work under pressure.

 (Location: Kuala Lumpur)

• Manage the GST implementation project for the Prudential Group of companies within Malaysia .
• Work with advisors and business units to prepare a detailed project plan and assist in project scheduling to accommodate logical sequencing of individual projects and to resolve interdependencies and other project bottlenecks. Escalate potential issues/delays, where necessary, for prompt resolution and project continuity.
• Define, review and update project governance structure including roles and responsibilities as the project progresses.
• Define formal channels of communication e.g. for reporting, escalation of issues and risks.
• Coordinate action steps with the business units project team leads and department specific project team members.
• Be part of the approval workflow for quality assurance and our advisor's deliverables.
• Monitor and control project status (plan, timelines and costs).
• Provide regular progress reports to the project steering committee which set out clearly the risk ratings for each task and actions to mitigate the risks.

• Degree in Finance/Accounting/Commerce/Tax with 5 years project management experience.
• Strong communication and influencing skills, ability to work effectively across formal organisational boundaries.
• Business minded with strong analytical skills.

• Responsible for statutory and regional reporting, asset liability modelling for strategic asset allocation, experience studies and Solvency II capital evaluation.

• Possess a degree in Actuarial with a minimum of three years of actuarial work experience for Senior Actuarial Professional position. Fresh graduates or candidates with fewer years of actuarial work experience will be considered for Actuarial Professional position. Good progress in Actuarial examinations is expected.
• Proficient in programming tools (e.g. Visual Basic) with practical knowledge in Prophet (preferred) or other projection software would be preferred but training will be provided otherwise.

(Location: Jaya 33 Petaling Jaya)

• Provide full secretarial and administration support to the Senior Director of Agency such as managing incoming/outgoing correspondence, record minutes of meeting, coordinate monthly reports, filing, update relevant information, follow up on pending matters, travel arrangements, dissemination of information to the direct reports and undertake other assignments or related duties specified by the Senior Director.

• Diploma in any discipline with a minimum of three years experience in the office administration function.

(Location: Phileo Damansara, Malacca and Kuching) 

• Provide full support to the regional agency development team in all office administration functions.

• Diploma in any discipline with a minimum of three years working experience in the office administration function.

• Monitor and supervise agency strategic action plans on sales development.
• Attend to agency queries and provide guidance and counselling to agency members.
• Organise and support all company functions for the agency force.
• Communicate and motivate the agency force by promoting Agency, Regional or Company challenges, incentives and contests.
• Organise and implement a formal platform for the interaction of agency members and building teamwork through group meetings and gatherings.

• Degree in any discipline with a minimum of three years working experience in business development, marketing or customer service in the financial services industry.

(Location: Jaya 33 Petaling Jaya)

• Encourage and promote usage of e-Submission through education and promotion during technical support.
• Respond to in-house system incidents and issues reported by users (agency force) and staff.
• Liaise with the relevant departments as and when required to resolve system technical issues.
• Provide on-site technical support and timely solutions to walk-in customers, phone and also via VNC solution.

• Degree in Computer Science or Information Technology with one year of relevant working experience.
• Experience in Microsoft Windows environment and trouble shooting skills.
• Knowledge in Windows operating systems and web base applications.
• Knowledge in Internet Explorer, anti-virus, firewall etc settings.
• Possess own transport and willing to travel.

• Ensure all purchase of products and services in the department comply with Finance and ISO requirements.
• Monitor and control the overall budget of the department. Highlight issues related to the financial stand of the department to ensure proper management of the total budget.
• Check payment request form and invoices to ensure the correct allocation of account codes for reconciliation purposes. 
• Prepare monthly financial reports for the purpose of planning and monitoring of department cost.
• Monitor the retrieval of course fees from agents and submit the deduction listing to Finance department on time.

• Degree in Finance or Business Studies with two years working experience in finance and/or training administration.
• Articulate and good interpersonal skills.

• Responsible for branch administrative activities, relief cashiers and handle mail deliveries.

• Minimum STPM holder with at least one year of administrative and / or operations experience, preferably in the financial services industry.
• Well versed in Microsoft applications.

• Responsible for day-to-day branch operations, ensuring walk-in customers are well received and continuously deliver exceptional customer service.

• Possess a degree in a related discipline with at least one year of working experience, preferably in the financial services industry.

• Handle incoming telephone enquiries, issues or complaints from customers relating to Prudential products or services and make ad-hoc outgoing calls to customers as required to resolve or follow-up any outstanding query.

• Possess a degree in a related discipline with at least one year of working experience, preferably in the financial services industry.
• Able to satisfy a minimum typing speed of 20 words per minute.
• Good command of spoken and written English. Ability to speak Mandarin and / or other dialects will be advantageous.

• Follow-up on cases involving replacement and conservation of policies as well as prepare reports and collate statistical information.

• Possess a degree in a related discipline with at least one year of working experience, preferably in the financial services industry.
• Good command of spoken and written English. Ability to speak Mandarin and / or other dialects will be advantageous.

• Promote the partnership with counterparts through bank channels on group bancassurance sales/MRTA/Employee Benefits.
• Responsible for new business development, conduct branch visits and provide training to staff and new recruits.
• Prepare sales related reports and handle sales staff and/or customers' appeals and complaints.

• Degree in a relavant discipline with a minimum of three years of sales experience, preferably in the financial services industry.

(Location: Kuala Lumpur)

• Work with marketing, distribution, product, actuarial and insurance management teams to identify gaps and prioritise opportunities around cross-sell/up-sell, retention, targeting and segmentation across the customer base and support all distribution channels to increase Annual Premium Equivalent.
• Develop propensity to response models and trigger events to improve marketing campaign effectiveness.
• Provide high quality output and explanation of reports and model results and proactive identification of improvements in campaigns and/or business processes.
• Monitoring of campaign results and consult on areas for continuous improvement including test and learn recommendations, model improvements, different segmentation approaches and uplift calculations for test vs control cells including the explanation of results in partnership with Customer Marketing.
• Develop and implement best practice processes for data flow, data analysis and ensure data integrity and security.
• Aid in the requirements for and delivery of a customer database platform including the data model and analytical, campaign management and reporting tools required to roll-out enhanced data and process driven approach to marketing.
• Identify, test and implement customer behavioral triggers to improve cross-sell and up-sell of existing customers, as well as to acquire new customers in Partnership Distribution channel.

• At least five years experience in segmentation, modelling and customer analytics using statistical techniques such as CHAID, CART, PCA, DA, factor analysis, clustering and logistic regression in the financial services industry.
• Good presentation and communication skills.
• Possess strong exposure in the following areas:

• Provide one stop comprehensive financial services to customers.
• Deliver innovative financial solutions and quality customer service.
• Establish and strengthen customer relationships.

• Degree in any discipline with two years sales experience in the financial services industry.
• Knowledge of insurance, banking, unit trust and other financial products
• Insurance certificates like PCE (A, B and C) and/or Ceili License are an added advantage.
• Sales and achievement-oriented with positive mindset and a good team-player.

(Location: Nationwide)

• Lead the sales team and ensure the team's business plan is met or exceeded the targets assigned. 
• Required to recruit and develop sales staff, provide training and compliance supervision, motivate and develop the team to deliver high standards of customer service level and meet business objectives.

• Degree in any discipline with five years sales and marketing experience in the financial services industry.
• Good sales track record.
• Experience in managing a team and has good interpersonal and communication skills.
• A self-starter with a pleasant personality and service-oriented work perspective. 

(Location: Kuala Lumpur)

Responsibilities:

• Serves as liaison and reference point among the stakeholders in order to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems.
  
• Participate, support and deliver new product launches service request for system enhancement.
  
• Plan and execute user acceptance test (UAT) and operations readiness test (ORT).

Requirements:

• Posses a Degree in Business Studies, Insurance Studies, Information Technology or Computer Science with a minimum of 2 years relevant working experience.

(Location: Kuala Lumpur)

• Manage vendor/supplier and its day-to-day operations such as implementing and managing the requisition/submission process and overseeing job placement, vendor selection and contract negotiations, day-to-day troubleshooting and problem resolution, performing periodic benchmarking of the vendor performance review etc.
• Maintain and source new vendors to cater for the business needs on the new requirements, interpret the business requirements and other technical information and form conclusions and/or provide recommendations.

• Degree in Information Technology with five years working experience in project management or system solution.
• Experience in designing, implementing and maintaining system to support the business process.
• Experience in a technology and contracts support environment.
• Ability to manage multiple projects and priorities concurrently.
• Good interpersonal skill, detail oriented and analytical.

• Develop web application and application modules for the company.
• Implement technical solutions for projects, including assist technical lead to document the technical specifications.
  
• Conduct the development and implement BAU activities as well as minor enhancement phases for the company.
  
• Perform system debugging and prepare unit testing specification for technical reference.
  
• Provide technical assistance and solutions to technical lead and project managers on urgent problems and issues.
  

• Possess a Degree in Computer Science with 1 year working experience.
  
• Possess experience in Java and/ or Informix language.
  
• Experience in implementing and/ or supporting Life Insurance applications will be beneficial.
  
• Possess strong passion in programming and learning new technology.
   

(Location: Cyberjaya)

• Responsible for product launches, delivery customization and rollout of system enhancement.
• Work closely with the software engineers to ensure the developed objects meet the design, functional & technical specifications and executing test plans.
• Work closely with the Infrastructure team to define the infrastructure requirement, for example: new database schema and new firewall access control.
• Produce technical specifications and work with software engineers for implementation stage.
  

• Possess a Degree in Computer Science with 1 year working experience.
• Possess experience in Java and/ or Informix language.
• Experience in implementing and/ or supporting Life Insurance application will be beneficial.
   

(Location: Kuala Lumpur)

• Manage overall planning, preparation and schedule of all designated projects into production environment.
• Accountable for the successful planning, design, build, configuration and testing of hardware and softwarre and meet the target date.
• Monitor risk and ensure business continuity when switching over to new applications and manage the execution of migration plan.
• Manage multiple/simultaneous projects across varied functional areas and/or businesses.
• Manage the relationships with professional services staff and ensure there is visibility and realism in timescales for delivery.
• Monitor and control each plan and initiate corrective action to ensure that quality deliverables are met on time and within budget.

• Degree in Computer Science or Information Technology with eight years working experience, of which at least four years have been in project management.
• Experience in release management of complex technical change.
• ITIL qualification and Prince2 accreditation.

• Participate in market research surveys i,e, primary and secondary research producing quality analysis/interpretation of findings and prove effective recommendations on business opportunities.
• Monitor competitors' key movements and identify market opportunities.
• Support marketing in market sizing activities and identify market opportunities.

• Bachelors degree with at least 2nd class upper of equivalent in Business/Marketing/Statistics/Economics.
• A minimum of three years related working experience.
• SAS knowledge and experience in quantitative/qualitative survey and business analytics environment will be an added advantage.

• Develop and deliver insurance related products and conduct regular structured product focus groups to meet up with the distribution channels.
• Provide ongoing marketing and product support to consumers/distributors/staff.

• Degree/ diploma holder with a minimum of three years working experience in the insurance industry, preferably in the areas of product development, product marketing, training or actuarial.

• Develop and deliver products ad per the Product Development Process defined by the product Steering Committee and in accordance with the schedules set in the product calendar.
• Provide ongoing product support to agency distribution and partnerships distribution in all matters related to products.
• Product champion for key competitors in life and retirement products within the Malaysia insurance industry.

• Degree in Actuarial Science with ten years relevant experience in the insurance industry, preferably in the areas of product development, actuarial and product marketing.
• Possess insurance product knowledge, with good fundamentals of the various product structures/platforms and well-versed with the product development process.

• Review and follow up on claims documents with clinics, doctors and hospitals within the set timeline.

• Possess a degree in Biology, Biomedical Science, Biochemistry or professional life insurance qualifications with a minimum of three years relevant working experience.
• Good command of spoken and written English.
• Willing to travel.

• Investigate and rectify cases with Commission Error and review product specification and Business Requirement (BR) for new product launches or initiatives.

• Possess a degree in Computer Science / Information Technology, Science and Technology, Statistic or a related discipline with at least three years of working experience in system support, preferably in the financial services industry.

• Perform medical claims assessment according to set guidelines.

• Possess a degree in Biology, Biomedical Science, Biochemistry or professional life insurance qualifications with a minimum of three years relevant working experience.
•  Fresh graduates are encouraged to apply as training will be provided.

• Responsible for assessing insurance proposals and make recommendations accordingly.

• Possess a degree in Biology, Nursing and / or professional life insurance qualifications with a minimum of three years relevant working experience.
• Fresh graduates are encouraged to apply as training will be provided.

• Participate in project planning and manage project delivery - deliverables, timeline, budget, resources, risks, issues, dependencies and stakeholders to ensure compliance with project standards, tools and governance.

• Degree in any discipline with five years working experience in project management in the insurance industry.
• Results oriented, problem solve through logical deduction and able to multi-task and manage changing priorities effectively.

• Manage complex medical claims by assessing treatment costs and conduct detailed investigations.
• Attend and handle enquiries of the sections referred to be Customer Service promptly.

• Degree/ diploma in Nursing or Medical Allied disciplines with one year relevant working experience in the insurance industry.
• Experience in life insurance claims will be an added advantage.
• Good communication skills and willing to work shifts.

• Process insurance policies according to the set guidelines and rules mainly in the area of major alterations with financial impact and manage daily operations by ensuring the set service standard and quality checks on work presentation are adhered to.

• Degree in any discipline with one year working experience in the insurance industry.
• Customer focused with excellent problem-solving skills, positive attitude and excels under pressure.

 (Location: Kuala Lumpur)

Responsibilities:

• Assist Head of Unit in developing, reviewing, and ensuring that the Company complies with regulatory policies, guidelines and other related rules and regulations.

Requirements:

• Possess a Degree in Law, Finance, Business Administration, Commerce, Accounting or other related disciplines with 1 year relevant working experience.
• A good team player, adaptive, organised and responsible.
  
• Strong analytical and communication skills.