Prudential Offices

Head Office (Menara Prudential)

     

    • Head Office - Customer Service Centre
    • Ground Floor, Menara Prudential, No.10, Jalan Sultan Ismail, 50250 Kuala Lumpur
    • Tel: 03-2031 8228 (General Line)
    • For enquiries, please contact the Call Centre at 03-2116 0228.
    • Fax: 03-2032 3939
    • Operating Hours: Mondays to Fridays, 8:45am to 4:30pm (excluding Public Holidays) 

     

     

Customer Service Centre

Kuala Lumpur (Menara KH)

  • LEVEL 28, MENARA KH, JALAN SULTAN ISMAIL, 50250 KUALA LUMPUR
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 21450303
  • (603) 21453577
  • customer.mys@prudential.com.my

Selangor (Phileo Damansara)

  • UNIT 108-1208, BLOCK B, PUSAT DAGANGAN PHILEO DAMANSARA, NO. 9, JALAN 16/11, OFF JALAN DAMANSARA, 46350 PETALING JAYA, SELANGOR
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 76663888
  • (603) 76603160
  • customer.mys@prudential.com.my

Selangor (Damansara Intan)

  • G-29 & G-31, BLOCK A, GROUND FLOOR - 17TH FLOOR, DAMANSARA INTAN, NO. 1, JALAN SS20/27, 47400 PETALING JAYA, SELANGOR DARUL EHSAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 77271488
  • (603) 77261364
  • customer.mys@prudential.com.my

Selangor (Puchong)

  • BLOCK H-02, GROUND FLOOR, SETIAWALK GALERIA, JALAN BANDAR 2, PUSAT BANDAR PUCHONG, 47100 PUCHONG, SELANGOR
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 58863888
  • (603) 58829056
  • customer.mys@prudential.com.my

Selangor (Taman SEA)

  • No. 67, 69 & 71, JALAN SS23/15, TAMAN SEA, 47400 PETALING JAYA, SELANGOR DARUL EHSAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 78039930
  • (603) 78044194
  • customer.mys@prudential.com.my

Selangor (UEP Subang Jaya)

  • NO. 6, JALAN USJ 9/5T, UEP SUBANG JAYA, 47620 SUBANG JAYA, SELANGOR DARUL EHSAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 80245682
  • (603) 80245681
  • customer.mys@prudential.com.my

Selangor (Klang)

  • NO. 13A GROUND FLOOR (B-G-13A), JALAN JAMBATAN KOTA, PRIMA KLANG AVENUE, 41000 KLANG, SELANGOR DARUL EHSAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 33775800
  • (603) 33717333
  • customer.mys@prudential.com.my

Selangor (Jaya 33)

  • LOT 33, NO. 5th - 10th FLOOR, TOWER 3, JAYA 33, JALAN SEMANGAT, SEKSYEN 13, 46100 PETALING JAYA, SELANGOR DARUL EHSAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 77216800
  • (603) 79606399
  • customer.mys@prudential.com.my

Selangor (Kajang)

  • NO. 1, GROUND, 1st & 2nd FLOOR, JALAN CAHAYA SURIA 1, TAMAN CAHAYA SURIA, SUNGAI CHUA, 43000 KAJANG, SELANGOR DARUL EHSAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (603) 87399982
  • (603) 87398680
  • customer.mys@prudential.com.my

Negeri Sembilan (Bahau)

  • NO.10F GROUND FLOOR, JALAN KIARA 1, PUSAT PERNIAGAAN KIARA, 72100 BAHAU, NEGERI SEMBILAN DARUL KHUSUS
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (606) 4548363
  • (606) 4548362
  • customer.mys@prudential.com.my

Negeri Sembilan (Seremban)

  • NO. 66-68 GROUND FLOOR, JALAN ERA SQUARE 2, ERA SQUARE, 70200 SEREMBAN, NEGERI SEMBILAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (606) 7685299
  • (606) 7688919
  • customer.mys@prudential.com.my

Melaka

  • LOT G2, GROUND FLOOR, MENARA PRUDENTIAL, 99 JALAN TUN SRI LANANG
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (606) 2271000
  • (606) 2277110
  • customer.mys@prudential.com.my

Johor (City Plaza)

  • LEVEL 20, 21 & 22, CITY PLAZA, NO. 21, JALAN TEBRAU, 80300 JOHOR BAHRU, JOHOR DARUL TAKZIM
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (607) 3403888
  • (607) 3346727
  • customer.mys@prudential.com.my

Johor (Kluang)

  • NO. 1, GROUND-1st FLOOR, NO. 3, 1st & 2nd FLOOR & NO. 5, 1st FLOOR, JALAN RAMBUTAN, 86000 KLUANG, JOHOR DARUL TAKZIM
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (607) 7728880
  • (607) 7728800
  • customer.mys@prudential.com.my

Johor (Muar)

  • NO. 1, GROUND & 1st FLOOR, PUSAT PERNIAGAAN SULAIMAN, JALAN SULAIMAN, 84000 MUAR, JOHOR DARUL TAKZIM
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (606) 9565688
  • (606) 9515988
  • customer.mys@prudential.com.my

Johor (Batu Pahat)

  • 10TH & 11TH FLOOR, WISMA SING LONG, NO. 9, JALAN ZABEDAH, 83000 BATU PAHAT, JOHOR DARUL TAKZIM
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (607) 4367888
  • (607) 4388200
  • customer.mys@prudential.com.my

Johor (Mersing)

  • NO. 1848, JALAN JAMALUANG TAMAN MERSING, 86800 MERSING, JOHOR DARUL TAKZIM
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (607) 7991401
  • (607) 7997162
  • customer.mys@prudential.com.my

Johor (Segamat)

  • NO. 10, 1ST & 2ND FLOOR, JALAN MUHIBAH 1, TAMAN MUHIBAH, BANDAR UTAMA, 85000 SEGAMAT, JOHOR DARUL TAKZIM
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (607) 9325388
  • (607) 9317288
  • customer.mys@prudential.com.my

Johor (Skudai)

  • NO. 149, GROUND, 1st & 2nd FLOOR, JALAN SUTERA TANJUNG 8/2, TAMAN SUTERA UTAMA, 81300 SKUDAI, JOHOR DARUL TAKZIM
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (607) 5554333
  • (607) 5584599
  • customer.mys@prudential.com.my

Pahang (Kuantan)

  • LOT A5, 1st & 2nd FLOOR, LOT A7, 1st, 2nd & 3rd FLOOR, KUANTAN PERDANA, JALAN TUN ISMAIL, 25000 KUANTAN, PAHANG
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (609) 5658288
  • (609) 5130421
  • customer.mys@prudential.com.my

Pahang (Raub)

  • LOT P.T. 16483 & LOT P.T. 16482, JALAN TRAS, 27600 RAUB, PAHANG DARUL MAKMUR
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (609) 3556633
  • (609) 3558633
  • customer.mys@prudential.com.my

Pahang (Mentakab)

  • NO. 123, JALAN TEMERLOH, 28400 MENTAKAB, PAHANG DARUL MAKMUR
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (609) 2774196
  • (609) 2783196
  • customer.mys@prudential.com.my

Pahang (Bentong)

  • P-19-1, P-19-2 & P-18-2, JALAN CHUI YIN, 28700 BENTONG, PAHANG DARUL MAKMUR
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (609) 2225222
  • (609) 2222000
  • customer.mys@prudential.com.my

Terengganu

  • NO. 3820, GROUND FLOOR - THIRD FLOOR, JALAN SULTAN SULAIMAN, 20000 KUALA TERENGGANU, TERENGGANU DARUL IMAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (609) 6271888
  • (609) 6319981
  • customer.mys@prudential.com.my

Kelantan (Kota Bharu)

  • LEVEL 6 & 7, KELANTAN TRADE CENTRE SEKSYEN 14, JALAN BAYAM, 15200 KOTA BHARU, KELANTAN DARUL NAIM
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (609) 7457888
  • (609) 7470222
  • customer.mys@prudential.com.my

Perlis (Kangar)

  • NO. 360, GROUND FLOOR, TAMAN MUTIARA, JALAN KANGAR, 01000 KANGAR, PERLIS INDERA KAYANGAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (604) 9733111
  • (604) 9770648
  • customer.mys@prudential.com.my

Kedah (Alor Setar)

  • NO. 1070 & 1071, 2nd & 3rd FLOOR, WISMA PRUDENTIAL, JALAN TELUK WANJAH, 05594 ALOR SETAR, KEDAH DARUL AMAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (604) 7300029
  • (604) 7346486
  • customer.mys@prudential.com.my

Kedah (Sungai Petani)

  • LOT 19748 & 19749, A-1, GROUND FLOOR, MEZZANINE 1st, 2nd & 3rd FLOOR, HADAPAN SEKOLAH MENENGAH CHE TOMBAKAR ARANG, 08000 SUNGAI PETANI, KEDAH DARUL AMAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (604) 4226814
  • (604) 4227200
  • customer.mys@prudential.com.my

Penang (Wisma Prudential)

  • NO. 41, 6th & 7th FLOOR, WISMA PRUDENTIAL, JALAN CANTONMENT, 10250 PENANG
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (604) 2291919
  • (604) 2261989
  • customer.mys@prudential.com.my

Penang (Menara KWSP)

  • LEVEL 17, 18 & 19, MENARA KWSP, NO. 38, JALAN SULTAN AHMAD SHAH, 10050 PENANG
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (604) 2288878
  • (604) 2293351
  • customer.mys@prudential.com.my

Penang (Seberang Jaya)

  • NO. 1, GROUND - 3rd FLOOR AND NO. 2, GROUND - 2nd FLOOR, JALAN TODAK 4, PUSAT BANDAR, BANDAR SEBERANG JAYA, 13700 PERAI
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (604) 3988811
  • (604) 3977682
  • customer.mys@prudential.com.my

Penang (Bayan Baru)

  • ONE PRECINCT, 1B-3-12, LENGKOK MAYANG PASIR, 11950 BAYAN BARU, PENANG
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (604) 6121333
  • (604) 6116361
  • customer.mys@prudential.com.my

Perak (Ipoh)

  • NO. 35-37, WISMA PRUDENTIAL, JALAN SEENIVASAGAM, 30450 IPOH, PERAK DARUL RIDZUAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (605) 2540197
  • (605) 2534818
  • customer.mys@prudential.com.my

Perak (Taiping)

  • NO. 125, GROUND & 1st FLOOR, JALAN BARRACK, 34000 TAIPING, PERAK DARUL RIDZUAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (605) 8082801
  • (605) 8078019
  • customer.mys@prudential.com.my

Perak (Sitiawan)

  • NO. 13, GROUND, 1st & 2nd FLOOR, TAMAN SITIAWAN 1, 32000 SITIAWAN, PERAK DARUL RIDZUAN
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (605) 6911948
  • (605) 6927067
  • customer.mys@prudential.com.my

Perak (Teluk Intan)

  • NO. 69, GROUND – 2ND FLOOR, JALAN INTAN 4, BANDAR BARU TELUK INTAN, 36000 TELUK INTAN, PERAK
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (605) 6296888
  • (605) 6233319
  • customer.mys@prudential.com.my

Sarawak (Kuching)

  • GROUND FLOOR, 3rd - 6th FLOOR, WISMA PRUDENTIAL, LOT 70, SECTION 54, JALAN ABELL, 93100 KUCHING, SARAWAK
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (082) 275888
  • (082) 251836
  • customer.mys@prudential.com.my

Sarawak (Miri)

  • NO. 45, GROUND - 3rd FLOOR, BROOKE ROAD, 98000 MIRI, SARAWAK
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (085) 434679
  • (085) 420749
  • customer.mys@prudential.com.my

Sarawak (Sibu)

  • NO. 16B, GROUND - 2nd FLOOR, NO. 16C, GROUND - 3rd FLOOR AND NO. 16D, 2nd& 3rd FLOOR, LANANG ROAD, 96000 SIBU, SARAWAK
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (084) 328749
  • (084) 329375
  • customer.mys@prudential.com.my

Sarawak (Bintulu)

  • TKT G KEMENA COMMERCIAL CENTRE, 237 JALAN TANJUNG BATU, 97000 BINTULU, SARAWAK
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (086) 334541
  • (086) 314510
  • customer.mys@prudential.com.my

Sabah (Tawau)

  • GROUND & 1ST FLOOR, LOT B29, PERDANA JAYA, MILE 3, JALAN APAS, DISTRIC OF TAWAU, 91000 SABAH
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (089) 983888
  • (089) 775737
  • customer.mys@prudential.com.my

Sabah (Kota Kinabalu)

  • GROUND FLOOR, WISMA PRUDENTIAL, KOLAM PLAZA, OFF JALAN LINTAS, LUYANG, 88300 KOTA KINABALU, SABAH
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (088) 519388
  • (088) 231008
  • customer.mys@prudential.com.my

Sabah (Sandakan)

  • Block 6, Lot 71, Ground Floor, Bandar Prima Square Mile 4, Jalan Utara, 90000 Sandakan, Sabah
  • Mondays to Fridays 8:45am to 4:30pm (excluding Public Holidays)
  • (089) 210964
  • (089) 210967
  • customer.mys@prudential.com.my